The Heathrow Express is owned and operated by Heathrow Airport. It offers a link between London Paddington Station and Heathrow Airport on the Great Western Main Line. The service runs every 15 minutes from 0510 until 2325. Trains terminate at terminal 5, also stopping at terminals 2 and 3 en route.
Heathrow Express Train Map
The station that you need to depart your train at will be dependent on the flight you are catching. From London Paddington, you can travel to Terminal 2 and 3 in 15 mins; it takes an additional 6 mins to get to Terminal 5. While you can’t reach Terminal 4 directly, there is a free transfer operating every 15 mins; which usually takes an extra 4 mins.
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Source: Heathrow Express Network Map
Heathrow Express Customer Relations
Telephone: 0345 600 1515
0900 - 1700 Monday - Friday
Post: Freepost HEATHROW EXPRESS Customer Relations Department
Cycle Reservations: 0345 600 1671 (Option 3)
Assisted Travel: 0345 600 1671 (Heathrow Airport) 0800 197 1329 (Paddington Station)
Lost property: 0844 824 3115
Service Disruptions
Work on the line, bad weather, or a reduced timetable could case your train to be late.
You can keep up to date with any delays on the Heathrow Express service updates page.
Delay Repay
You can get a refund of 50% when there is any delay to your travel over 15 minutes and under 30 minutes. If there is a delay of more than 30 minutes, you will be given a full refund.
Frequently Asked Questions
Is the Heathrow Express worth it?
The Heathrow Express takes just 15 minutes to reach the Airport from London and run from the early hours of the morning. Using it could avoid the need to pay for an expensive overnight stay at an Airport hotel. Tickets are not too expensive and services run regularly, normally every 15 minutes. Wifi is also offered on all Healthrow Express trains.
How long does it take on Heathrow Express from Paddington?
The Heathrow Express takes just 15 mins to reach Terminals 2 and 3 of Heathrow Airport. Terminal 5 is just 6 mins further away and you can reach terminal 4 from all these terminals via a free shuttle in 4 mins.
Which terminal is the Heathrow Express?
The Heathrow Express stops at Terminals 2, 3 and 5. If you need to reach Terminal 4 you can do so from all these terminals by a free, regular shuttle which takes 4 mins.
How do I get on the Heathrow Express?
You can get on the Heathrow Express at London Paddington station, with trains normally running every 15 mins. From Heathrow Airport you can return to London directly from Terminals 2, 3 and 5.
Does Heathrow Airport have a train station?
Heathrow Airport has three train stations at Terminals 2-3, Terminal 4 and Terminal 5. You can reach Terminals 2-3 and Terminal 5 directly on the Heathrow Express but you can also travel between these stations on a free shuttle.