tube train on london underground

London Underground Trains

Transport for London owns the London Underground, also known as The Tube. Passengers can travel on 11 different lines on the network, with 1.357 people doing so in 2017/18.

When you book with us and your journey involves using the tube, we will usually provide tickets for this part of your trip.

London Underground Train Map

With a network of 270 stations, you can get to anywhere in London using the Underground. If you’re looking to visit another City, several lines go through Kings Cross, with connections across the country. For those looking to go further afield, the Piccadilly line stops at four of the Heathrow Terminals.

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London Underground Customer Relations

Telephone: 0343 222 1234

Post: TfL Customer Services, 4th Floor, 14 Pier Walk, London SE10 0ES

Cycle Reservations: Visit the TFL Cycles page.

Assisted Travel: Visit the TFL Accessibility page.

Lost Property: 020 7363 9550

Service Disruptions

Underground services run very often, but occasionally there can be work on the line, meaning trains run less regularly or that there are restrictions.

You can keep up to date with any disruptions on the TFL Status Update page.

Delay Repay

You can claim a refund when travelling on the tube if there is a delay to your journey of over 15 minutes.

You can find further information on the TFL Delay Repay page.

Frequently Asked Questions

What is the oldest tube station?

The London Underground opened in 1863 with the older stations on the line between Paddington and Farringdon Street.

What do Londoners call underground?

Londoners typically call the underground by it’s alternative name, The Tube.

Is London Underground open?

The London Underground is normally open from 5am until Midnight on weekdays, with reduce hours in operation at weekends.

What is the underground train in London called?

An underground train in London is often called a Tube train.

How long is a London Underground train?

Trains on the London Underground are predominantly between 108m and 134m long with between 6 and 8 cars. Trains on the Waterloo & City line are short at 66.5m, with 4 cars.

How many trains are there in the London Underground?

There are currently 672 trains in operation on the London Underground.

What is the busiest station on the London Underground?

The busiest station on the London Underground is Waterloo, which was used by around 95 million passengers in 2015.

How fast do underground trains go?

The average speed on the underground is 20.5mph including stops

Why are London Underground trains so small?

London Underground trains are small because the cost of tunnels is determined by their diameter. Most tunnels on the Underground have a diameter from 3.1m to 4.9m.