TFL rail is operating commuter services on the Great Eastern Main Line and The Great Western Main Line while construction is completed on the Crossrail service linking them. The new Elizabeth Line is due to open in 2021 and will also replace the Heathrow Connect service.
Until the Crossrail line's central section opens, trains are running from Liverpool Street to Shenfield, Paddington to Reading, and Paddington to Heathrow Airport.
TFL Rail Train Map
Travelling on TFL Rail is particularly useful for commuters. Services currently link up several towns surrounding London with the central Paddington and Liverpool Street stations.
From Shenfield, you can reach Liverpool Street via Stratford, Romford, Ilford, and Brentwood. Six trains are running an hour for commuters.
If you are looking to reach Heathrow Airport, there are four trains an hour from London Paddington. This service stops at West Ealing, Hanwell, Southall and Hayes & Harlington en route.
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Source: TFL Rail Network Map
TFL Rail Customer Relations
Telephone: 0343 222 1234
Post: TfL Customer Service, 4th Floor, 14 Pier Walk, London SE10 0ES
Cycle Reservations: Visit the TFL Rail cycles page.
Assisted Travel: 0343 222 20
Lost property: Visit the TFL Lost Property page.
Service Disruptions
Work on the track or bad weather could cause delays to TFL services.
To check if there is any disruption to services, look at the TFL Status Updates page.
Delay Repay
You may get an automatic refund within 48 hours if you experience a delay when travelling with TFL. Passengers are entitled to partial refunds for delays over 30 minutes, where the reason for the delay is within their control.
You can find more information on the TFL Delays page.
Frequently Asked Questions
Is TFL rail part of the underground?
Transport for London has responsibility for the London Underground and TFL Rail, among other networks. TFL rail services stop at some stations on the London Overground.
Is TFL rail 24 hours?
TFL Rail does not operate 24-hour services but most trains run from around 5am until midnight.
Who owns TFL rail?
TFL Rail is owned by Transport For London but has contracted operation of its services to MTR Corporation since May 2015.
Is TFL rail the Elizabeth line?
TFL Rail is operating services to stations on two separate lines which will form part of the Elizabeth Line to be operated by Crossrail; once construction on the Central Section is completed.
How fast do TFL trains go?
The newest TFL trains can reach speeds of up to 90mph, while older trains reach 75mph.