We will confirm your seat reservations after booking. While we always try to ensure you have a seat reserved according to your seating preferences, unfortunately, this isn't always possible for several reasons:
Some UK operators don't offer seat reservations, including South Western Railway, West Midland Railway, London Northwestern Railway, and Northern Rail. When you don't get a seat reservation, you may sit wherever you choose.
If a train is crowded, the operator may remove seat reservations to seat as many passengers as possible.
When splitting your fare with us, you will have at least two separate tickets. While we always try to ensure you have the same seat reservation for your whole journey according to your seating preferences, this isn't always possible. You may have different seats for each section of your trip, though we'll always do our best to avoid this. This problem can occur due to limitations in the operator's seat reservation system and is out of our control.
If you have multiple seat reservations, you may choose a seat for your whole journey but avoid taking a seat reserved for another passenger. The conductor might ask you to sit in your reserved seat, though this rarely happens.
Most operators also offer an unreserved carriage, making it easier to find a seat for your whole journey.
If you still prefer one seat reservation for your whole journey, you can normally obtain this by contacting the operator or asking at the ticket office before your trip.