Birmingham Moor Street is one of three train stations in Birmingham City Centre, with the others being Birmingham New Street and Birmingham Snow Hill. Birmingham Moor Street Station is the 74th biggest train station in the UK, serving 6.4 million passengers in 2023-24 with 401,000 interchanges.
The station is named after Moor Street, which it runs parallel to, with one entrance on the street. The station is situated in the centre of Birmingham, with the Bullring and Birmingham Cathedral within walking distance.
The original station opened as a temporary building in 1909, although it has undergone several refurbishments over the years, including a relocation.
Station Area Map
Birmingham Moor Street Station is situated in the city centre of Birmingham, with Birmingham New Street Station just a short walk. It is one of three mainline train stations in Birmingham, with Birmingham Snow Hill and Birmingham New Street being the others.
Chiltern Railways and West Midlands Railway operate numerous trains to Birmingham and regional services from the station to destinations including Stratford-upon-Avon, Leamington Spa, and Worcester.
Station Details and Facilities
Address
Birmingham Moor Street station, Queensway, Birmingham, West Midlands, B4 7UL
Station Operator
Chiltern Railways
Ticket office
Opening Times
Monday to Friday: 05:40 - 00:10
Saturday: 05:55 - 23:55
Sunday: 08:40 - 00:10
Location
Next to the main ticket office.
Ticket Machine
Yes.
Staff help
Monday to Friday: 04:55 - 01:00
Saturday: 05:45 - 01:00
Sunday: 07:45 - 00:10
Staffing level
Full Time
Pre-purchase collection
Yes.
Smartcards issued here
No
Top up Smartcards here
Yes
Validate Smartcards here
Yes
Penalty Fares
CH
Luggage
Left Luggage
Unavailable.
Lost Property
03456 005 165
https://www.nationalrail.co.uk/
Monday to Friday: 12:00 - 20:00
Facilities
Shops
Available.
Shops note
Newsagent, Flower stall.
Station Buffet
Available.
ATM
Available.
ATM notes
It is located within a retail outlet at the station.
Wi-Fi
Yes.
First Class Lounge
No.
Seated Area
Yes
Waiting Rooms
Waiting rooms are located on Platform 1 and between platforms 3 & 4.
Bench-style seating is available in both waiting rooms and on the platforms.
The waiting rooms are heated.
The waiting rooms are open during the hours that trains are running.
Nearest station with more facilities
Birmingham New Street
Toilets
Toilets
Between Platforms 2 and 3
The toilets are open during the hours that trains are running.
Showers
No.
Baby change
Female toilets.
Staffing and Customer Service
Staff Help notes
Monday to Friday: 04:55 - 01:00
Saturday: 05:45 - 01:00
Sunday: 07:45 - 00:10
Customer help points
Yes.
CCTV
CCTV
Information Systems
Departure Screens
Arrival Screens
Announcements
Bicycle Facilities
Cycle storage
Racks.
Cycle storage spaces
28 Spaces.
Sheltered cycle storage
Yes.
Cycle storage CCTV
Yes.
Cycle storage notes
Between Platforms 2 and 3 at the south end of the station.
Accessibility
Step-free access
Step Free Access Category B1.
B1 = Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Ramps for train access
Yes.
Wheelchairs
Yes.
Induction Loop
Yes.
Accessible ticket machines
Yes.
Accessible Booking Office counter
Yes.
Accessible taxis
Yes.
Accessible taxis notes
If you require assistance with booking an accessible taxi for your onward journey, please get in touch with us on 03456 005 165.
Staff Help
Passenger Assistance meeting points:
For platforms 2-4: in front of the booking office on the main concourse.
For Platform 1: as above, or at the gate line if you are using the station side entrance from the road to the platform.
Staff are available at this station during train running hours
Turn-up-and-go assistance is available from this station
Please note: Staff will assist you in exiting the station for your onward journey, but unfortunately, we are unable to assist you between Birmingham Moor Street and Birmingham New Street.
Monday to Friday: 04:55 - 01:00
Saturday: 05:45 - 01:00
Saturday: 05:45 - 01:00
Impaired mobility set down available
Impaired mobility set down available
Impaired mobility set down available
Impaired mobility set down available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barriers and gates
There are automatic wide aisle gates that are less than 0.9 metres wide.
Frequently Asked Questions
Is Birmingham Moor Street the same as New Street?
Birmingham Moor Street is not the same as New Street. Birmingham New Street is the bigger and busier station.
How far is Moor Street Station from New Street Station Birmingham?
It is just a 5-minute walk, or 0.3 Miles, from New Street Station, Birmingham, to Moor Street Station.
Does Moor Street Station have toilets?
Moor Street Station does have toilets, situated between Platforms 2 and 3
The toilets are open during the hours that trains are running.