Birmingham Snow Hill is one of three train stations in Birmingham City Centre, with the others being Birmingham New Street and Birmingham Moor Street. As a major destination for trains to Birmingham, Birmingham Snow Hill Station is the 177th busiest train station in the UK, serving 2.9 million passengers in 2023-24 with 269,000 interchanges.
The station is named after Snow Hill, the old name of the area in which it is based. The station is situated in the centre of Birmingham, with the Bullring and Birmingham Cathedral within walking distance.
The station was opened in 1852 on the Great Western Railway (GWR) main line from London Paddington to Wolverhampton and Birkenhead; it was initially named Birmingham Station.
Station Area Map
Birmingham Snow Hill Station is situated in the city centre of Birmingham, with Birmingham New Street Station and Birmingham Moor Street Station just a short walk. It is one of three mainline train stations in Birmingham.
Chiltern Railways and West Midlands Railway operate numerous long-distance and regional services from the station to destinations including London Marylebone, Warwick, and Banbury.
Station Details and Facilities
Address
Birmingham Snow Hill station
Colmore Row
Birmingham
West Midlands
B3 2BJ
Ticket Office
Ticket Office Opening Hours
- Monday to Thursday: 06:00 - 21:00
- Friday: 06:00 - 23:00
- Saturday: 07:00 - 23:00
- Sunday: 08:00 - 20:00
Smartcard tickets
No
Ticket Machine
Yes
Staff Help
- Monday to Thursday: 06:00 - 21:00
- Friday: 06:00 - 23:00
- Saturday: 07:00 - 23:00
- Sunday: 08:00 - 20:00
Staffing Level
Part-Time
Smartcards issued at this station
No
Smartcard tickets
No
Smartcard validators
No
Pre-purchase Collection
Yes
Penalty Fares
LM
Luggage
Left Luggage
Unavailable
Left Luggage Website
https://www.nationalrail.co.uk/
Facilities
Shops
Yes
Postbox
No
Telephones
No
Station Buffet
Yes
Station Buffet Notes
Coffee kiosk Food outlet (Seating unavailable)
ATM
No
Bureau de Change
No
Tourist Information Office
No
Nearest Station With More Facilities
Birmingham New Street
Toilets
Toilets
Yes
Toilets Notes
The Ladies toilets are located in the Waiting Room on Platform 3 and also on Platform 2.
The Gentlemen's toilets are located on Platform 2 and Platform 3.
The National key toilets are located on Platforms 1 and 3; a RADAR key is required to operate these toilets. The RADAR key is available from station staff upon request.
The toilet facilities are only available from the first to last service.
Showers
No
Baby Change
No
WiFi
WiFi
Unavailable
Web Kiosk
Unavailable
Staffing And Customer Service
Staff Help Notes
- Monday to Thursday: 06:00 - 21:00
- Friday: 06:00 - 23:00
- Saturday: 07:00 - 23:00
- Sunday: 08:00 - 20:00
Customer Service Notes
Please get in touch with the Contact Centre team on 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00. Saturday and Sunday: 08:00 - 16:00. Bank Holidays: 08:00 - 16:00, except on Christmas Day and Boxing Day.
The Secure Station Scheme accredits Birmingham Snow Hill
Customer Help Points
Yes
CCTV
Yes
Parking
Carpark Name
Multi-storey Car Park
Carpark Operator
Local Council
Car Parking Spaces
863
Car Park opening times
Monday to Saturday: 06:00 - 23:30
Sunday: 09:00 - 21:00
Monday to Friday: 24 hours
Saturday: 24 hours
Car Park charges
Daily: £16.30
Three monthly: £940.00
Six monthly: £1,850.00
Annual: £3,500.00
Bicycle Facilities
Cycle Storage
0 spaces
Sheltered Cycle Storage
No
Cycle Storage CCTV
No
Accessibility
Step-free Access
This station has been classified as a Category A step-free access station. This means that this station has step-free access to all platforms.
Assistance
The meeting point for assistance is located at the ticket office.
Ramps for Train Access
Yes
Wheelchairs
Yes
Induction Loop
Induction loops are throughout this station
Accessible Ticket Machines
Accessible Ticket Machines
Accessible Booking Office Counter
Available
Accessible Taxis
Available
Accessible Taxis Notes
Birmingham Snow Hill Railway Station has a taxi rank along Colmore Row, but it is not located outside the station.
All or some of the vehicles used by this operator are understood to be wheelchair accessible. We recommend that you call to check availability and suitability before travelling.
Frequently Asked Questions
When did Birmingham Snow Hill close?
Birmingham Snow Hill station ceased operations for mainline trains on March 6 1972. However, it experienced a revival on October 5, 1987, resuming service with a reduced scale and concentrating on regional connections. The station also served as the endpoint for the Midland Metro tram line until October 24, 2015, when the terminus was closed to facilitate the tram line's expansion into the city centre.
Are there barriers at Birmingham Snow Hill?
Yes, Birmingham Snow Hill station is equipped with ticket barriers. These barriers are consistently manned throughout the operational hours, from the initial to the final train of the day. For the convenience of wheelchair users, individuals with luggage, or those with strollers, wider gates are provided.
How do I contact Birmingham Snow Hill?
Contact Birmingham Snow Hill train station by calling their Contact Centre at 0333 311 0039. For assistance, you can connect with their team Monday through Friday between 7:00 am and 7:00 pm and on Saturdays and Sundays from 8:00 am to 4:00 pm. According to Great Western Railway, they also operate during bank holidays from 8:00 am to 4:00 pm, except on Christmas Day and Boxing Day. Passengers requiring assistance can utilize the dedicated helpline at 0800 024 8998.
Does the metro stop at Snow Hill station?
The West Midlands Metro no longer has a stop directly serving Birmingham Snow Hill station. Although the tram line previously ended at Snow Hill, this terminus was shut down in 2015 to make way for an extension to New Street station. Today, the closest tram stop to Snow Hill station is St Chads, from which you can easily walk to the station's main entrance.