The Island Line, part of South Western Railway, operates on the Isle Of Wight from Ryde Pier Head to Shanklin. The operator connects passenger ferries to Portsmouth at Ryde Pier Head. From Portsmouth, trains run to the rest of the UK rail network. Trains on the line connect to the steam railway at Smallbrook Junction.
Island Line Train Map
The Island Line connects the villages and towns on the Isle Of Wight. The line starts from Ryde Pier Head, with an island platform and ends in Shanklin, a beautiful village whose beach has won many awards.
Services run regularly, at alternating intervals of 20 minutes and 40 minutes, during the evening they are less frequent. Trains travel the 8.5 miles distance of the line in around an hour.
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Source: Island Line Network Map
Island Line Customer Relations
Telephone: 0345 6000 650
Open Monday to Sunday 06.00 - 22.00
Post: SWR CUSTOMER RELATIONS
Cycle Reservations: 0345 6000 650
Assisted Travel: 0800 5282 100
Open Monday to Sunday 08:00 – 22:00
Lost Property: Visit the South Western lost property page.
Service Disruptions
Engineering work or the Island’s notoriously high winds could disrupt your train on the Isle Of Wight. It is worth checking the status of your journey before you travel.
You can check for disruptions on the South Western Arrivals and Departures page.
Delay Repay
You may be eligible for compensation when your journey is delayed or cancelled.
South Western offer compensation on delayed journeys as below.
15 to 29 minutes
25% of the cost of a single ticket
12.5% of the cost of a return ticket
30 to 59 minutes
50% of the cost of a single ticket
25% of the cost of a return ticket
60 to 119 minutes
100% of the cost of a single ticket
50% of the cost of a return ticket
120 minutes or more
100% of the cost of a ticket, whether a single or return.
Frequently Asked Questions
Does the Island Line have First-Class carriages?
The Island Line can travel from Ryde Pier Head to Shanklin in 30 minutes, as such there are no first class carriages.
How much luggage can I take with me on Island Line trains?
You are permitted to take 2 large items of luggage, along with 1 smaller item on the Island Line. At busy times however, this may not be possible.
Is there WiFi onboard Island Line services?
WiFi is not available on Island Line services, or at any of the stations that trains stop at.
Can I take a bicycle on Island Line trains?
There are 4 spaces for bicycles on every Island Line train, you do not need to reserve in advance. Places are given on a first come, first served basis.