Validity of Tickets
Travel within London
Customers presenting tickets for journeys across London are permitted to travel on TfL services on reasonable routes only, on the days of the National Rail industrial action only. Please note if your ticket is for a journey that includes crossing London it will not be valid on London Underground services on an alternative date.
Travel Information
Information for Sunday 19th January:
The timetable for Sunday 19th January has now been updated and is correct in our travel planner.
If your tickets were booked prior to the announcement of the strike on 17th December you can use them on any date from Saturday 18th January until Tuesday 21st January. Seat reservations are no longer valid but there will be additional unreserved seating.
If your train has been amended or cancelled, we will have contacted you directly, providing you with the option to obtain a refund or change your booking.
Information for future dates:
More information will be provided in advance of each strike date. Again, if your train is amended or cancelled, we will contact you directly, providing you with the option to obtain a refund or change your booking.
Impact on Making Bookings
Our results are constantly updated so you can be sure that when you book a train it is due to run at that time. If there is a cancellation or rescheduling of your journey, you can claim a fee-free refund or rebook to travel at a different time for free.
You can claim a refund if you decide to rebook or not to travel here.
General Ticket Information
Additional information on ticket validity will be added to this page once we have it.
You can follow this general guide for claiming refunds and travelling on different trains.
Advance Tickets
If your train is cancelled, you will be entitled to a fee-free refund.
If your train is cancelled, you will be entitled to travel on the train before or after your scheduled train with the same operator. However, bear in mind this train may be very busy due to reduced services.
Flexible Tickets
If your train is cancelled, you will be entitled to a fee-free refund.
If your train is unaffected, but you decide not to travel, you will be entitled to a refund; however, an admin fee will be charged.
Return Tickets
If only one leg of your journey is affected by strikes you can still claim a fee-free refund for the whole journey.
You can claim a refund here.
Train Operator Updates
We will post any updates from train operating companies in regards to the strikes here: