
Strike Dates
There will be strikes from Saturday 2nd - Friday 8th December. These will be rolling strikes with different Train Companies affected on each day.
Drivers will also not work overtime between Friday 1st - Saturday 9th December.
Saturday 2nd - Friday 8th December
Different Train Companies will be affected on each day during this strike.
Wednesday 6th December
- Southeastern
- Southern
- Gatwick Express
- South Western Railway
- Island Line
Thursday 7th December
- CrossCountry
- Great Western Railway
Friday 8th December
- Northern
- TransPennine Express
Friday 1st to Saturday 9th December
Drivers will have an overtime ban during this period.
Impact on Your Existing Booking
If your ticket is valid from 2nd December to 8th December on a train operator affected by these strikes and you purchased your ticket before 17th November, your ticket will now be valid from Friday 1 December up until Tuesday 12 December. You can use your ticket on any train with the same operator without changing your booking. However please note that if your ticket includes travel on London Underground, this will not be valid for travel on any other day.
If your journey is affected, you can obtain a full refund on your entire booking if you prefer to cancel and rebook your journey, as long as your tickets are unused.
If you wish to change your travel dates, please rebook your whole journey online and claim a refund by submitting a refund request. The refund may be subject to a £10 admin fee.
If there is a cancellation or any major disruptions to your journey, we will let you know by email.
You can claim a refund if you decide to rebook or not to travel here.
Impact on Making Bookings
Our results are constantly updated so you can be sure that when you book a train it is due to run at that time. If there is a cancellation or rescheduling of your journey, you can claim a fee-free refund or rebook to travel at a different time for free.
You can claim a refund if you decide to rebook or not to travel here.
Validity of Tickets
You may be able to use your ticket on another train company or an alternative route. Please check for ticket acceptance information on the train company's website or contact them for more details.
General Ticket Information
Additional information on ticket validity will be added to this page once we have it.
You can follow this general guide for claiming refunds and travelling on different trains.
Advance Tickets
If your train is cancelled, you will be entitled to a fee-free refund.
If your train is cancelled, you will be entitled to travel on the train before or after your scheduled train with the same operator. However, bear in mind this train may be very busy due to reduced services.
Flexible Tickets
If your train is cancelled, you will be entitled to a fee-free refund.
If your train is unaffected, but you decide not to travel, you will be entitled to a refund; however, an admin fee will be charged.
Return Tickets
If only one leg of your journey is affected by strikes you can still claim a fee-free refund for the whole journey.
You can claim a refund here.
Train Operator Updates
We will post any updates from train operating companies in regards to the strikes here: