Strike Dates
There are currently no strikes planned.
Refunds
If you’d prefer not to travel, you’re still entitled to request a full refund for your entire booking.
Validity of Tickets
Please note:
- Travel should be at the nearest possible time to your original booking.
- Seat reservations cannot be guaranteed if you travel on another day.
- Tickets that include travel across or around London (shown with a † symbol) are valid on London Underground and DLR services only on the date shown. If you travel on a different day, you’ll need to pay separately for the Underground or DLR.
- TfL services such as London Buses or Trams are not included.
If you’d prefer not to travel, you’re still entitled to request a full refund for your entire booking.
Impact on Making Bookings
Our results are constantly updated so you can be sure that when you book a train it is due to run at that time. If there is a cancellation or rescheduling of your journey, you can claim a fee-free refund or rebook to travel at a different time for free.
You can claim a refund if you decide to rebook or not to travel here.
General Ticket Information
Additional information on ticket validity will be added to this page once we have it.
You can follow this general guide for claiming refunds and travelling on different trains.
Advance Tickets
If your train is cancelled, you will be entitled to a fee-free refund.
If your train is cancelled, you will be entitled to travel on the train before or after your scheduled train with the same operator. However, bear in mind this train may be very busy due to reduced services.
Your ticket may also become valid for travel on other days. Details will be confirmed shortly after any strike action is announced.
Flexible Tickets
If your train is cancelled, you will be entitled to a fee-free refund.
Your ticket may also become valid for travel on other days. Details will be confirmed shortly after any strike action is announced.
If your train is unaffected, but you decide not to travel, you will be entitled to a refund; however, an admin fee will be charged.
Return Tickets
If only one leg of your journey is affected by strikes you can still claim a fee-free refund for the whole journey.
You can claim a refund here.
Train Operator Updates
We will post any updates from train operating companies in regards to the strikes here: