Cardiff Bay Railway Station is one of twenty stations in the city of Cardiff. Cardiff Bay Station is the 14th busiest station in Wales, serving 547,000 passengers in 2023/24. Rhoose Cardiff International Airport is just 12.5 miles from Cardiff Bay station.
Transport for Wales manages the station, which was opened in 1884 as Cardiff Bute Dock and has since been renamed several times. Cardiff Bay station has two platforms, though only one platform is currently in use. Work has started to build a third platform to coincide with the development of Cardiff Crossrail. Transport for Wales runs trains to Cardiff from Cardiff Bay Station on the Butetown BranchLine.
Station Area Map
Cardiff Bay Station is located in the South East of Wales. The station is situated to the South of the city centre with the Wales Millennium Centre, Stadium, Norwegian Church Arts Centre, and Penarth Pier Pavilion all within a short walking distance. Cardiff Central station is just a 20-minute walk away, should you need to take another train from there.
A station entrance is on Bute Street, though, as part of redevelopment works, access is currently from the Lloyd George Avenue side via Platform 2.
Station Details and Facilities
Ticket Office
There is no ticket office at Cardiff Bay Station.
Ticket Machine
Available
Staff Help
There is no platform staff at the station. You can seek assistance from the Conductor on the train.
Staffing Level
None
Oyster Prepay
No
Oyster Topup
No
Oyster Validator
No
Smartcards Issued
No
Smartcards Validated
Yes
Pre-purchase Collection
Yes.
Penalty Fares
Applicable Operators: Transport for Wales
Luggage
Left Luggage
No
Left Luggage Website
N/A
Lost Property
Yes
Lost Property Phone Number
03333 211 202
Lost Property Website
https://tfw.wales/help-and-contact/rail/lost-property
Facilities
Shops
No
Postbox
No
Telephones
Yes
Telephone Information
Outside the station, turn right onto Bute Street.
Station Buffet
No
ATM
No
Bureau De Change
No
Tourist Information Office
No
Toilets
Toilets
Not available
Showers
Not available
Baby Change
Not available
WiFi
WiFi
There is no free public WiFi available
Staffing And Customer Service
Staff Help Notes
There is no platform staff at the station. You can seek assistance from the Conductor on the train, or you can reach the customer relations team directly online.
Customer Service Notes
You can reach the customer relations team directly online.
Customer Help Points
There are customer help points available.
CCTV
There is CCTV available.
Bicycle Facilities
Cycle Storage
There is cycle storage available.
Cycle Storage Spaces
10 Spaces
Sheltered Cycle Storage
No information available.
Cycle Storage CCTV
No information available.
Cycle Storage Notes
No information available.
Cycle Hire
The bike-hire scheme in Cardiff is managed by Next/Ovo bike. There is a docking station located near Cardiff Bay station — located on the east side of Lloyd George Avenue, near its junction with Hemingway Road.
Accessibility
Step-free Access
Category A.
The platform has level access from Bute Street and Lloyd George Avenue.
Ramps For Train Access
There are ramps for train access.
Wheelchairs
There are no wheelchairs available.
Induction Loop
There is an induction loop available.
Accessible Ticket Machines
There are accessible ticket machines available.
Accessible Booking Office Counter
There is no Ticket Office at the station.
Accessible Taxis
Available
Accessible Taxis Notes
There are accessible taxi pick-up facilities at the station.
First Class Lounge
There is no First Class Lounge at the station.
Frequently Asked Questions
How do I get to Cardiff Bay from the train station?
The fastest and easiest way to get to Cardiff Bay from the train station is to walk:
- Exit the station onto Bute Street.
- Walk south down Bute Street (straight ahead as you leave the station).
- After about 300–400 metres (5 minutes), you’ll reach the start of the waterfront area.
What is Cardiff Bay train station called?
Cardiff Bay Railway Station currently goes by that name; in the past, it has been known as Cardiff Bute Dock, Cardiff Docks, and Cardiff Bute Road.
Is it worth going to Cardiff Bay?
It is worth going to Cardiff Bay, it is beautiful, easy to explore, and great for a relaxed few hours, though it’s not a jam-packed “must-see” like big capital waterfronts.
What time is the last train from Cardiff Bay to Cardiff Queen Street?
The last train from Cardiff Bay Railway Station to Cardiff Queen Street departs at 23:54 with a journey time of 5 minutes.