Newcastle Central Station is the main station in Newcastle Upon Tyne and one of two mainline stations in the city, along with Manors Railway Station. The station is managed by London North Eastern Railway and owned by Network Rail. Newcastle Station is a key East Coast Main Line station operated by the London North Eastern Railway. Newcastle Station is located in the city's centre and is north of the River Tyne. Several landmarks are on Newcastle Station's doorstep in Newcastle Upon Tyne, including Victoria Tunnel, St. James Park, and the Quayside.
Newcastle Upon Tyne station is the 105th busiest station in the UK. In 2022-23 8.4 million passengers passed through Newcastle station.
Queen Victoria opened Newcastle Station on 29th August 1850; the day was declared a public holiday in Newcastle.
Station Area Map
Newcastle Station is situated in the city centre on Neville Street, Newcastle Upon Tyne. Nearby is the River Tyne and the famous Newcastle Quayside. When trains approach Newcastle from the south, they pass over the Tyne Bridge. The Discovery Museum, Newcastle Castle, and Grey Street are within walking distance of Newcastle Station.
Newcastle Station is managed by London North Eastern Railway and has 12 platforms. Additionally, there is a Metro Station at Central Station with trains travelling across the region.
London North Eastern Railway operates most intercity services departing from Newcastle on the East Coast Main Line. London North Eastern Railway also operate the Flying Scotsman, which travels from Edinburgh to London Kings Cross, only stopping once, at Newcastle.
Hotels Near Newcastle Train Station
Royal Station Hotel
Travelodge Newcastle Central
The County Hotel Newcastle
Station Details and Facilities
Address
Neville Street, Newcastle-upon-Tyne, Tyne & Wear NE1 5DL
General Information
Opening Hours:
- Monday - Friday 06:00 - 19:00
- Saturday 07:00 - 19:00
- Sunday 07:30 - 19:00
Ticket Buying and Collection
You can book cheap train tickets to Newcastle with Split My Fare. You will have the option to receive e-Tickets via email or collect your tickets from the self-service ticket machines or ticket office at Newcastle Railway Station.
Passenger Services
Information Services Opening Hours
- Monday - Friday 06:00 - 19:00
- Saturday 07:00 - 19:00
- Sunday 07:30 - 19:00
Located in the Travel Centre adjacent to Platform 12.
Customer Information Point
Located on the Main Concourse.
- Monday to Saturday 08:30 - 18:30
- Sunday 09:30 - 18:30
Lost Property
- Monday - Saturday 06:15 - 21:00
First Class Lounge
Located on Platform 3
Assistance dogs and well-behaved dogs on leads are permitted.
Any First Class ticket valid on LNER EG is accepted. Not XC only or TPE only.
Facilities
Toilets. Meeting rooms, TV, and newspapers.
Refreshments
Refreshments are currently suspended.
Showers
No
First-class Lounge Opening Hours
- Sunday 09:00 - 20:00
- Monday - Friday 06:15 - 20:00
- Saturday 06:15 - 17:00
Station Facilities
ATMs
In the Main Square next to Boots
Pay Phones
Located on Platform 3.
Cards and Coins.
Post Box
Located outside the station.
Shops and Refreshments
WH Smith, Boots, Sainsbury, Costa, Caffe Nero, Pumpkin Cafe, AMT Coffee, Greggs, Centurion, Destination 1850, and M&S
Waiting Room
This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms.
Waiting room opening hours:
- Monday - Friday 04:00 - 21:00
- Saturday 04:00 - 21:00
- Sunday 07:00 - 21:00
Accessibility
Assistance
When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse. Staff are available to provide Passenger Assist at all times that trains operate for customers who have booked or travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
Staff Help Available
- Monday - Friday 04:00 - 00:15
- Saturday 04:00 - 23:30
- Sunday 07:00 - 00:15
Ramp for Train Access
Available.
Step Free Access
Please note that although this station is classified as step-free, the bridge between the platforms is quite steep. Lifts are available using a subway but only to platforms 1-4 and platforms 9-12. Staff are available to assist with using the footbridge.
This station is a category B2 station according to the Office of Rail and Road station classification system.
Wheelchairs
Available.
Monday - Sunday 04:30 - 02:00
Toilets
The toilets are located on Platform 3, Platform 4, and Platform 12. The National key toilets are located on Platforms 3 and 4, and a changing places toilet is available on Platform 12; a RADAR key operates these toilets. A RADAR key is available from the Customer Information Point (located on the Main Concourse), Station Management Centre (located on the Main Concourse), or station staff on Platform 3/4. Toilet opening hours are at all times that the station is open.
Ticket Office
Adjacent to Platform 12
- Monday - Friday 06:00 - 19:00
- Saturday 07:00 - 19:00
- Sunday 07:30 - 19:00
Accessible Ticket Machines
Located on the main concourse.
Height-adjusted ticket counter
Available.
Induction Loop
Available.
WiFi
Free public WiFi is available.
Parking
There is a long stay car park operated by London North Eastern Railway.
Bicycle Facilities
There are one hundred twenty-two spaces separated between Platform 12 at the south end of the station and outside the Station Management Centre at the north end of the station.
Frequently Asked Questions
How many train stations are in Newcastle?
There are two mainline train stations in Newcastle, Newcastle Central and Manors. Newcastle Central is the main station in Newcastle.
Is Newcastle train station closed?
Newcastle Train Station is open whenever trains are running from the station. The ticket office at the station is open Monday - Saturday 05:00 - 21:20 and Sunday 07:30 - 21:20.
How far is Newcastle train station from St James Park?
Newcastle train station is 2km and a 10-minute walk from St. James' Park.
Does Newcastle train station have lockers?
There are no lockers at Newcastle Train Station, but places nearby offer Left Luggage services.