Banbury Castle. a limestone castle with a turret and wall by the river, with a big limestone house in the background.

Chiltern Railways Trains

Chiltern Railways operates commuter, regional and long-distance train services between London Marylebone and destinations across Buckinghamshire, Oxfordshire, Warwickshire and the West Midlands. Its network includes services to destinations such as Oxford, Birmingham, Aylesbury and High Wycombe.

Chiltern Railways services have operated from London Marylebone since 1996. The operator transferred into public ownership in September 2026.

Chiltern Railways Train Map

From Marylebone Station in Central London, there are plenty of destinations to which you can travel.

Chiltern Railways connects London Marylebone with destinations including High Wycombe, Aylesbury, Bicester, Oxford, Banbury, Leamington Spa and Birmingham.

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Chiltern Railways Customer Relations


Telephone: 03456 005 165

Post: Chiltern Railways Customer Relations, Banbury ICC, Merton Street, Banbury, Oxfordshire OX16 4RN

Cycle Reservations: Chiltern Railways does not offer bicycle reservations. Spaces for bicycles are available on a first-come, first-served basis, subject to restrictions.

Assisted Travel: Call 03456 005 165 or use the Passenger Assist service to arrange assistance.

Lost Property: Report lost property using the Chiltern Railways online lost property form.

Service Disruptions

Engineering work, incidents and other disruption can affect Chiltern Railways services. Check your journey before travelling using Chiltern Railways JourneyCheck for the latest train running information.

Delay Repay

If you arrive at your destination 15 minutes or more late when travelling on a Chiltern Railways service, you may be able to claim compensation through Delay Repay.

Compensation for single and return tickets is based on the length of the delay:

15 to 29 minutes: 25% of the cost of a single ticket or 12.5% of the cost of a return ticket.

30 to 59 minutes: 50% of the cost of a single ticket or 25% of the cost of a return ticket.

60 to 119 minutes: 100% of the cost of a single ticket or 50% of the cost of a return ticket.

120 minutes or longer: 100% of the cost of a single or return ticket.

Different calculations apply to Season Tickets. Claims should be made through the Chiltern Railways Delay Repay service.

Frequently Asked Questions

Is there WiFi on Chiltern Railways?

Complimentary Wi-Fi is available on Chiltern Railways trains, subject to availability. Free Wi-Fi is also available at Chiltern Railways stations.

Can I take a bicycle on Chiltern Railways?

Bicycles can be taken on most Chiltern Railways services, subject to available space. Non-folding bicycles are not permitted on weekday trains arriving at London Marylebone, Oxford or Birmingham Moor Street between 07:45 and 10:00, or departing these stations between 16:30 and 19:30.

Folding bicycles can be taken on services at any time when fully folded and stored without obstructing other passengers. Bicycle reservations are not required, and non-folding bicycles cannot be carried on rail replacement buses..

What are Chiltern Railways' peak hours?

Peak and Off-Peak ticket restrictions vary depending on the journey and ticket type. Weekday morning and evening commuter periods are generally the busiest times to travel, but passengers should check the restrictions applying to their ticket before travelling.

Do Chiltern Railways have toilets?

Toilet facilities are available on Chiltern Railways trains. Facilities can vary by train type, so passengers with specific accessibility requirements should check before travelling.

Do Chiltern Trains have food?

Chiltern Railways does not provide an onboard catering service. Passengers should buy any food or drinks they need before boarding.

Where does the Chiltern Railway run?

Chiltern Railways operates services from London Marylebone to destinations across Buckinghamshire, Oxfordshire and Warwickshire, together with long-distance services to the West Midlands. Its principal destinations include High Wycombe, Aylesbury, Bicester, Oxford, Banbury, Leamington Spa and Birmingham