Chiltern Railways Trains

Chiltern Railways, owned by Arriva UK Trains, has operated the Chiltern Railways for almost 25 years. The operator runs five different routes. The Chiltern Main Line and London to Aylesbury line are the two mainline routes. Regular regional and intercity services are available, along with commuter routes.

Chiltern Railways Train Map

From Marylebone Station in Central London, there are plenty of destinations to which you can travel.

If you're looking for scenery, pick from Banbury, High Wycombe, and High Leamington Spa. If you’d rather spend some time in the city, take a train to Birmingham Moor Street or Oxford Parkway.

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Top Chiltern Railways Destinations


Chiltern Railways Customer Relations

Telephone: 03456 005 165
Mon to Fri 08.30 - 17.30

Post: Customer Services, Banbury ICC, Merton Street, Banbury, Oxfordshire OX16 4RN

Cycle Reservations: Chiltern Railways don't offer Bicycle reservations. Spaces are offered on a first-come, first-served basis.

Assisted Travel: 03456 005 165 (Select option 3 then option 3 again)

Lost property: Submit an online form to register your item here.

Service Disruptions

As disruptions can cause your train to arrive late, it is worth checking for any delays before travelling.

You can check times for Chiltern Railways services on their JourneyCheck page.

Delay Repay

If there is a delay to your Chiltern Railways journey you can claim compensation, based on the length of delay, as follows:

30 to 59 minutes - 50% of the cost of your single ticket or 25% of the cost of your return ticket
60 minutes or longer -
100% of the cost of your single ticket or 50% of the cost of your return ticket

Complete a form to claim compensation on the Chiltern Railways contact page.

Frequently Asked Questions

Is there WiFi on Chiltern Railways?

There is free WiFi available on all Chiltern Railways trains, with a limit of 125MB. Additional complimentary services of UKTV Play, NOW TV and hayu are also available.

Can I take a bicycle on Chiltern Railways?

You can take your bike on Chiltern Railways services at most times, except on services arriving at London Marylebone, Oxford or Birmingham Moor Street from 0745 to 1000 or leaving London Marylebone, Oxford or Birmingham Moor Street from 1630 to 1930. Reservations aren’t required and instead spaces given on a first come, first serve basis.

What are Chiltern Railways' peak hours?

The peak hours of Chiltern Railways trains are before 1000 on weekdays for trains arriving into London Marylebone and before 08:30 on weekdays for trains leaving London Marylebone and going to Bicester North/Village and South.

Do Chiltern Railways have toilets?

All Chiltern Railways trains have toilets, including Commuter services.

Do Chiltern Trains have food?

Chiltern Trains do not offer onboard catering, though at peak times smoothies and juices are offered alongside snacks including nuts, seeds or popcorn.

Where does the Chiltern Railway run?

Chiltern Railways runs services from London Marylebone to Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands.