Grand Central Trains

Grand Central is a privately owned, open access train operating company that connects London to North Yorkshire and the Durham Coastline. Grand Central services run along part of the East Coast mainline. The company began operations in 2007.

Free Wifi
Both first class AND standard class passengers may enjoy free wifi when they travel with Grand Central, power sockets may be located throughout the carriages.

*All refreshments (including complimentary light breakfasts) are subject to availability

Grand Central Customer Service Contact Details
Primary tel: 03456034852
Email:customer.services@grandcentralrail.com

Address:
Customer Relations Manager - Grand Central Rail
Cannon House, 18 The Priory, Queensway
Birmingham
B4 6BS

Cycle Reservations Tel:0845 603 4852
Assisted Travel Tel:0800 138 1016

Compensation
https://www.grandcentralrail.com/customer-service/getting-a-refund/compensation-form/