Glasgow Queen Street is the major station located in Glasgow City Centre, Scotland popular amongst commuter and leisure passengers. Situated between George Square and N Hanover Street, it is the smaller of two mainline stations in the City Centre, with Glasgow Central being the other. The walk between Queen St. and Central is under 10 minutes; it is easy to get between them.
Glasgow Queen Street Station is the forty-first busiest in the UK, the eleventh busiest outside of London, and the third busiest in Scotland after Glasgow Central and Edinburgh Waverley. Edinburgh Waverley is easily reachable with an average journey time of 1 hour 8 minutes.
Glasgow Queen St. Station was opened in 1842 by the Edinburgh and Glasgow Railway as Dundas Street. The station's name was later changed from Dundas Street to Queen Street.
During 2020, work was carried out, including the installation of an accessibility ramp and a new lift providing step-free access, as well as the completion of the basement area where new toilets, including a 'changing places' facility, lost property and left luggage are located. As part of the Edinburgh Glasgow Improvement Programme delivered by Network Rail and the Scottish Government, £120 million has been spent on an expanded concourse and extended platforms now accommodating longer trains of up to 8 carriages, allowing more passenger space. Buildings that previously hid the station from view have even been removed.
Station Area Map
Glasgow Queen Street Station is in the city's centre near N Hanover Street and North of the River Clyde. Several landmarks are nearby, including the Cathedral, the King's Theatre, and Buchanan Street, the main shopping district in the city.
There is an expanded concourse with nine platforms running national rail services, with Platform 1 - 7 on the High Level and Platform 8 and Platform 9 on the Low Level. Services on the High-Level platforms run Southwards and those on the Low-Level run from East to West. Staircases connect the two levels at either end of the platforms and by lift on Platform 7 of the High Level.
Station Details and Facilities
Address
Glasgow Queen Street Station, North Hanover Street, George Square, Glasgow G1 2AF
General Information
Opening Hours:
- Monday - Friday 05:10 - 23:55
- Saturday 05:10 - 23:55
- Sunday 07:10 - 23:55
Ticket Buying and Collection
You can book train tickets to Glasgow with Split My Fare. You can receive e-tickets via email or collect your tickets from the self-service ticket machines.
Passenger Services
Customer Help Points Opening Hours:
- Monday - Saturday 05:10 - 23:55
- Sunday 07:10 - 23:55
Station Facilities
ATMs
No ATMs are available.
Car hire
No car hire is available, but Enterprise and Sixth have offices nearby.
First Class Lounge
There are no First Class lounge facilities available.
Left Luggage
Left luggage facilities are available. For more details, visit the National Rail website.
Lost Property
ScotRail provides lost property services
Monday - Sunday 07:00 - 22:00
Telephone: 03301 092 833
Pay Phones
There are pay phones available.
Post Box
There is no post box available at this train station.
Shops
There are no shops at this train station.
Waiting Room
Next to the ticket office.
Opening Hours:
- Monday - Saturday 07:00 - 22:00
- Sunday 08:00 - 22:00
Accessibility
Accessible Toilets
National Key Toilets are on the main concourse using the Radar - National Key scheme.
Helpline
You can request an assistance booking in advance - now up to 2 hours before your journey is due to start. For more details on how to request an assistance booking via Passenger Assist, visit the National Rail website.
Impaired Mobility Set Down
Impaired mobility set down is not available.
Passenger Assist Meeting Point
The Passenger Assist meeting point is at the Information Desk on Concourse.
Ramp
A ramp for train access is available.
Staff Help Opening Hours:
- Monday - Saturday 05:00 - 00:00
- Sunday 07:30 - 00:00
Step-free Access
This is a Category A station with step-free access to all platforms.
Onward Transport
For express bus service links, the bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street.
The 500 Airport Express offers regular transfers to Glasgow Airport.
Parking
A car park is available for customers at this train station.
Taxis
Glasgow Queen St. is a major station with taxis usually waiting. Advance booking is not necessary unless arriving early in the morning or late at night. Most operators will accept bookings.
Ticket Office
- Monday - Friday 05:10 - 23:55
- Saturday 05:10 - 23:55
- Sunday 07:10 - 23:55
The ticket office is situated on Dundas Street, directly across from the main entrance to the train station.
The ticket office has an induction loop available.
A height-adjusted ticket office counter is available at this train station.
Accessible ticket machines are available at this train station.
For advance booking of tickets, you can use our website.
Oyster Cards
Oyster cards are not used or issued here.
Toilet Facilities
Toilet facilities are located on the concourse. Toilets are only available during station opening hours. On Sundays, the toilets close at 23:00.
Wheelchairs and Mobility Vehicles
Wheelchairs are available.
WiFi
Free public WiFi is available.
Popular Routes
With easy access to Scotland's Capital, Edinburgh, there are many popular routes from Glasgow Queen Street. Destinations include Dundee, Aberdeen, and Inverness. Scotrail operates all services except the Caledonian Sleeper. More information on popular routes can be found by clicking below.
Frequently Asked Questions
Is Glasgow Queen Street open?
Glasgow Queen Street is open Monday - Saturday 05:10 - 23:55 and Sunday 07:10 - 23:55
Is Glasgow Queen Street the same as Glasgow Central?
Glasgow Queen Street is smaller than Glasgow Central. There is a short walk between the two.
Can I use a Glasgow Central ticket at Queen Street?
You can only use tickets eligible for travel to or from Queen Street at Queen Street.
Where do trains from Glasgow Queen Street go to?
Trains from Glasgow Queen Street go to many destinations, including Edinburgh, Aberdeen, and the Scottish Highlands.