Gatwick Express trains are operated by Govia Thameslink Railway as part of the Thameslink, Southern and Great Northern franchise. Regular services run between London Victoria station to Gatwick Airport. British Rail started operating the service in 1984.
The Gatwick Express has temporarily suspended all trains. Southern and Thameslink are still operating services to the Airport from London and Brighton.
Gatwick Express Station Information
London Victoria
The Gatwick Express travels to the Airport from this station. It is easy to reach London Victoria by tube on the Victoria, District, and Circle lines. Once you arrive via Underground, follow signs to reach the overground station.
Get the train to the Airport from platform 13 or 14. Make sure to check the departure screens.
Gatwick Airport
The station is in the South Terminal of Gatwick Airport, a short walk from arrivals and departures. You can reach it easily from the North Terminal; there is a shuttle that takes just two minutes and runs throughout the day.
Greater Anglia Customer Relations
Telephone: 0345 850 1530
Open every day except Christmas Day 08:00 - 18:00
Post: Gatwick Express, Customer Services, PO Box 10240, Ashby-De-La-Zouch LE65 9EB
Cycle Reservations:
You don’t need to make a reservation; however, the following restrictions apply:
Peak time services - Times when you can't carry non-folding bikes - are on trains:
Due to arrive at London Victoria between 07:00 and 10:00 Monday to Friday
Due to leave London Victoria between 16:00 and 19:00 Monday to Friday
On weekends and bank holidays; bikes are welcome on all trains, at any time.
Assisted Travel: 0800 138 1016 8am - 10pm every day except Christmas Day
Lost Property: View the lost property page.
Collect from London Victoria station, open Mon-Fri 09:00 - 17:00.
Service Disruptions
Make sure to leave plenty of time when taking the Gatwick Express, to avoid missing your flight. Engineering works, or bad weather may disrupt services.
To check on the status of your journey, visit the Gatwick Express Service Updates page.
Delay Repay
You can claim compensation when there is a delay to your Gatwick Express train as follows:
Length of delay: 15-29 minutes
Compensation: 25% of the cost of a single journey
Length of delay: 30-59 minutes
Compensation: 50% of the cost of a single journey
Length of delay: 60-119 minutes Compensation: 100% of the cost of a single journey
Length of delay: 120+ minutes
Compensation: 100% of the cost of a return journey
More information can be found on the Gatwick Express Delay Repay page.
Frequently Asked Questions
How long does Gatwick Express take?
The Gatwick Express takes 30 mins to reach Gatwick Airport from London Victoria; journeys run every 15 minutes.
Where do you get the Gatwick Express from?
You can get the Gatwick Express to the Airport from London Victoria and Brighton.
Does Gatwick Express go to north terminal?
The Gatwick Express goes to the South Terminal but you can reach the North Terminal by shuttle from here.
How do I get to Gatwick Express?
You can get the Gatwick Express from Brighton, London Victoria and the South Terminal of Gatwick Airport. Buy tickets online, or using your Osyter card.