Lumo is an operator running a new service on the East Coast Main Line, stopping at London King's Cross, Stevenage, Newcastle, Morpeth, and Edinburgh Waverley. Lumo is a new train company, owned by First Group, launching on 25 October 2021. The brand name is Lumo, as this is a combination of the words luminosity and motion. Lumo will offer fares at a much lower price than other companies and in that sense has drawn comparisons to budget airlines such as Easyjet and Ryanair.
Lumo Train Map
Take a look at our train map to discover the current routes you can travel on with Lumo in the UK.
Lumo's rail service currently runs from London to Edinburgh, stopping at three other stations on the route. Lumo has plans to expand its train service further in the future.
Click on the Image and Zoom In to have a better view...
Source: DP Simulation
What is Lumo?
Lumo is a brand new company running a rail service on the East Coast Mainline. The operator's aim is to allow customers to travel with reduced costs; they offer two different types of tickets, LumoFixed and Anytime.
Lumo is fully digital and eco-friendly, using electric trains. An onboard catering service is offered directly to the passengers' seats. Food is also available to preorder from retailers such as Marks and Spencer.
Initially, Lumo will run two trains a day in each direction, Monday - Friday and Sunday. One train will run each way on Saturdays. More trains are due to be added to the timetable in December. The full journey from London Kings Cross to Edinburgh and in reverse takes around four and a half hours; this is slightly longer than the fastest LNER journeys. Still, it may be worth it due to the lower cost.
| Departing From | Monday to Friday | Saturday | Sunday |
|---|---|---|---|
| London Kings Cross | 10:45, 14:36 | 10:25 | 10:23, 16:24 |
| Stevenage | - | - | - |
| Newcastle | 13:47, 17:49 | 13:25 | 13:16, 19:20 |
| Morpeth | 13:59, 18:01 | 13:37 | 19:32 |
| Edinburgh Waverley | 15:17, 19:15 | 14:57 | 14:40, 20:54 |
| Departing From | Monday to Friday | Saturday | Sunday |
|---|---|---|---|
| Edinburgh Waverley | 09:11, 16:12 | 08:49 | 10:53, 15:45 |
| Morpeth | 10:30, 17:26 | 10:06 | 12:03, 17:00 |
| Newcastle | 10:51, 17:47 | 10:22 | 12:19, 17:16 |
| Stevenage | 20:21 | - | 19:58 |
| London Kings Cross | 13:48, 20:47 | 13:17 | 14:56, 20:21 |
What Are the Benefits of Lumo Trains?
The main benefit of travelling with Lumo is paying less for your train ticket. LumoFixed advance tickets on specific journeys will be offered as follows:
Newcastle - London from £14.90
Edinburgh to London from £19.90
Newcastle to Edinburgh from £6.90
By travelling with Lumo you can do your bit for the environment, all the trains are electric. Service is fully digital, and onboard catering is offered directly to your seat.
Lumo Customer Relations
Telephone: 0345 528 0409 09:00 - 17:00 Everyday (closed Chrismas Day and Boxing Day)
Email: [email protected]
Open Monday to Friday 0830 to 1800
Saturday 0900 to 1600
Sunday closed.
(closed 25/26 December)
Post: FREEPOST LUMO CUSTOMER SUPPORT First Customer Contact Ltd., The Square, 2 Broad Street West, South Yorkshire S1 2BQ
Cycle Reservations: 0345 528 0409
Assisted Travel: Lumo Assisted Travel Page
Lost property: [email protected]
Service Disruptions
Before you travel, it is worth checking if your train is running on time. Delays can happen due to bad weather or work on the tracks.
You can view any disruptions on the journeycheck section of the Lumo website.
Delay Repay
For delays of over 30 minutes you can claim compensation from Lumo. Full refunds are available if your journey is delayed by more than 60 minutes
0 – 29 minutes delay - No compensation
30 - 59 minutes delay - 50% compensation
60+ minutes delay - 100% compensation
You can find more information on the Lumo Delay Repay page.
Frequently Asked Questions
When can I buy Lumo tickets?
LumoFixed advance tickets are available up to 12 weeks in advance of travel. It is worth booking as early as possible, these cheaper fares tend to sell out.
Is First Class available on Lumo trains?
Lumo does not offer first class and only has standard class travel. Onboard catering to seats and free WiFi is available throughout.
Where do Lumo trains go?
Lumo trains go in both directions from London Kings Cross to Edinburgh Waverley. Trains stop at Stevenage, Newcastle, and Morpeth.
What trains will Lumo use?
Lumo uses Hitachi HT300 trains, they are similar to LNER's Azuma trains but do not have an auxiliary diesel engine and instead have batteries in case of power failure.
Who owns Lumo trains?
Lumo trains are owned by FirstGroup who also own six other train operators in the UK.