Greater Anglia Trains

Greater Anglia is jointly owned by Abellio and Mitsui, with Abellio also running other services across the country. They have 266 trains on the East Anglia line and call at a total of 170 stations.

Greater Anglia operates across East Anglia, mainly providing services for commuters to London from Cambridge, Southend and Colchester. As well as these commuter routes, there are also regional routes between Norwich, Peterborough and Ipswich.

For those looking to reach Stansted Airport, another major service Greater Anglia Trains operate is the Stansted Express, this runs regularly from London Liverpool Street.

Greater Anglia Train Map

Greater Anglia can transport you across all the major cities in East Anglia including Ipswich, Norwich, Cambridge and Peterborough. With our train map you can plan where you want to go, before buying your tickets with us. If you’re looking to travel to London, you can also reach London Liverpool Street from any of the departure points on the Greater Anglia line.

If you’re looking for a holiday, Greater Anglia will transport you to the popular UK seaside destinations of Southend and Great Yarmouth. Though if you fancy a trip further afield the Stansted Express will enable you to catch a flight from Stansted Airport.

Click on the Image and Zoom In to have a better view...


Top Greater Anglia Destinations


Greater Anglia Customer Relations

Telephone: 0345 600 7245 (Option 8)

Email: contactcentre@greateranglia.co.uk

Open Monday to Saturday 08.00 - 20.00
Sunday 10.00 - 20.00
Bank Holidays 08.00 - 18.00

Post: Freepost Greater Anglia Customer Relations

Cycle Reservations: 0345 600 7245 (option 8)

Assisted Travel: 0800 028 2878

Lost property: 0345 600 7245 (option 7)

Service Disruptions

Sometimes trains can be disrupted due to the weather or work on the lines.

To check the status of your journey with Greater Anglia, visit train times and live real time delay, cancellation or disruption information.

Delay Repay

You can claim a refund on your ticket if your journey with Greater Anglia is delayed, this is possible as per the length of the delay:

15 to 29 minutes - 25% of the cost of your single ticket or 12.5% of the cost of your return ticket
30 to 59 minutes - 50% of the cost of your single ticket or 25% of the cost of your return ticket
60 to 119 minutes -
100% of the cost of your single ticket or 50% of the cost of your return ticket
120 minutes or longer - 100% of the cost of your ticket whether single or return

More information can be found at greater anglia delay repay page

Frequently Asked Questions

How do I contact Greater Anglia?

You can contact Greater Anglia by phone on 0345 600 7245 or by E-Mail at contactcentre@greateranglia.co.uk they are open Open Monday to Saturday 08.00-20.00, Sunday 10.00-20.00 and 08.00-18.00 on Bank Holidays.

What time do Greater Anglia trains stop running?

Greater Anglia runs trains until about midnight on busier lines, with services resuming in the morning from about 05:00. The Stansted Express however normally runs from 04:30 with trains on some days departing London Liverpool Street station as early 03:40.

Is Greater Anglia part of National Rail?

Greater Anglia is one of 28 privately owned train operating companies that are members of National Rail and their Rail Delivery Group which promotes railway services and harmonises ticketing.

How fast do Greater Anglia trains go?

Greater Anglia Trains run at a max speed of 100mph on the rail network, though this is only on quieter sections outside congested areas. They have been up to speeds of 110mph in testing.

Do Greater Anglia trains have WiFi?

Most Greater Anglia Trains have free Wifi with a speed of 1.2mb/s and all passengers given a data allowance of 90mb.

How much luggage can I take with me on Greater Anglia trains?

You can take two large items of hold luggage and one item of hand luggage on Greater Anglia Trains. If taking lots of luggage we would recommend travelling during off peak hours as these trains can get busy.

What are Greater Anglia’s peak hours?

Greater Anglia’s peak hours of departure from London Liverpool Street are before 9:30 and between 16:29 and 18:34 on weekdays, you can’t use off peak tickets during these times. If you are arriving at London Liverpool Street you must arrive before 10:00.

Where do Greater Anglia trains run?

Greater Anglia Trains runs across East Anglia, with intercity services regularly available from Cambridge, Southend and Colchester into London. Regional services also operate between these cities and smaller destinations, with the Stansted Express also regularly running to Stansted Airport.